As an NDIS Participant, you have choice and control over who you prefer as a part of your support team. Having a support worker that can provide for your needs as well as work well with other members of your support team can be important in helping you to achieve your goals.

They should have the appropriate skills and the experience that suits you. Whether registered with the NDIS or not, the provider agency understands your support and needs, and they will patiently help and guide you while making someone a part of your team.

People who have a caring and compassionate temperament and versatility are preferred. Because the support workers operate in close proximity of the patient, like at-home support with day-to-day tasks like showering and eating, you will look for someone professional. Your support worker should patiently help you build independence.

When it comes to licences and certificates, look for people who have an up-to-date first-aid certificate, a National police clearance, a valid Australian Drivers License, and if relevant, working with children’s cards.

Communication is very important when it comes to your support team. Although you may have mentioned exactly what supports you need, and when and how you’d like those supports delivered during the interview process, it’s a good idea to clear this to a new support worker once they have been hired.

This way, you can help to eliminate any potential confusion for yourself and your new support worker.

A Service agreement is another way of clearly defining what your support worker is supposed to do. This contract should outline their responsibilities, contact details, wages, the specific support to be provided, notice period, etc.

For more information, please check our website or you can reach out to us on 0412 168 090 for other details!

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